Company Overview..
Somerset Villa is a family business for older people. It is owned and run by Mr & Mrs Priaulx.
At Somerset Villa we pride in aiming to provide a service that is a very personalised and homely environment whereby residents will be assisted to maintain their skills and to function as independantly as possible.
We actively promoto anti-discrimination, anti-oppresive work practices within the home. We strongly uphold the ethos of equal opportunity for all people, regardless or their ability, cultural needs, gender, religion or age.
We recognise the rights of older people!
We value, prmote and encourage each individual to exercise choice, independance and control over their lives.
We are committed to conusemr rights and care and we will always try to ensure that comments, positive or negative are responded to in a enabling, sympathetic and professional manner as quickly as possibly.
Here at Somerset Villa we are very pround of our reputation for providing quality care - 90% of our business being generated by word of mouth and we feel confident that a random call to the local social services department or doctos surgery would result in a good referance.
We are also very proud of our "Testimonials File", containing manyu complimentary letters and cards from families, relatives and friends of our residents.
Somerset Villa welcomes relatives and friends to join in with afternoon activities that take place in the home.
We provide domestic style accomodation over 2 floors with all the communual space being located on the ground floor and with a lift to the first floor rooms.
Visiting times for relatives and friends is unrestricted but we do recommend times that are more practicale - such as from 10am - 8.30pm and not during meal times.